Q: What color is the product?

A: Monpellerin probiotics are white powders; YOUNUONING is slightly yellow. The formulas contain probiotics and prebiotics. Prebiotics can dissolve in water, while probiotics are less soluble. When mixed together in water, it forms a white or slightly yellow suspension, which is normal.

Q: Does the probiotic powder clump? Will the clumping affect its effectiveness?

A: Our stick packs use a proprietary Cpsptap™ composite film for superior moisture resistance. However, the prebiotics can absorb moisture, so clumping may occur if opened and not consumed promptly. This is normal and does not affect the product's effectiveness.

Q: How doe the solubility of the probiotic powder when mixed with water?

A: The prebiotics in Monpellerin dissolve quickly. The live probiotics are less soluble, so a small amount of suspension or sediment at the bottom is normal. This does not affect the product's quality or effectiveness.